Nicola founded the Legal Transformation Team in the UK, developing the approach and methodology, building tools, client accelerators, and has recruited a market-leading team. Nicola has 20+ years experience and as a former Law Firm COO, Nicola has worked in Legal Transformation for over a decade. Nicola helps clients put in place best-in-class legal and contracting operating models including strategy and structures, processes, service delivery models, roles and skillsets, technology, risk and controls, reporting, data and insights. She works with clients to simplify, standardise and digitise their approach to the delivery of their services, helping them to reduce costs, reduce risk, increase efficiency, and improve overall value to the business. Nicola has worked with a broad range of clients from Corporate Multinationals, Financial Services Organisations, Law Firms and Public Sector clients.