James Lewindon is Head of Client Development – UK for Pinsent Masons LLP in the Vario ALSP group. Having spent 10+ years launching and growing a captive ALSP (Eversheds Agile which became part of Konexo), working as CEO of Flex Legal during the takeover by Mishcon de Reya, and the subsequent integration process, and now working in Pinsent Masons Vario, James has launched and led numerous legal services delivery models. His focus on people at the heart of legal design, legal strategy and legal technology means positioning user experience at the forefront of any legal transformation.