What did Eloquent do to fix these struggles?
- Starting with a blank piece of paper and a complete understanding of the technical challenges faced by firms in the legal sector, the Eloquent engineers specified and designed a fully hosted server environment in the Eloquent Private Cloud.
- Eloquent set up Citrix Virtual Apps and Desktop to ensure employees achieve the same secure, high-definition
experience across their operating systems and networks, regardless of where they work or what device they connect with. Many law firms (DJB included) have used Citrix that has been set up incorrectly and received a poor user experience. When it is set up properly it works extremely well and is an excellent solution.
- New firewalls were deployed to the existing network and Eloquent took responsibility for DJB’s existing Software as a Service (SaaS) products, including Microsoft 365, Mimecast, AntiVirus and Remote Monitoring and Management (RMM).